Policies

Below is a list of our policies, terms and conditions. Clients who utilize our services are subject to the items listed below. They may be changed or altered at any time without notice.

By booking, via website or phone, and submitting payment you acknowledge that you have reviewed and agreed to all of the terms, conditions and polices as outlined. Do not book services if you are unwilling or unable to be bound by the Terms.

Terms and Conditions

Pick Your Stylist/Therapist Section

These professionals are all independent parties, selected by  In the Nick of Time Inc.to be featured on the website and to perform services. Technicians on this site are independent contractors and are responsible for holding their own liability insurance. Client agrees to indemnify and hold harmless In the Nick of Time Inc., its agents and employees  as a result of or in any manner related against utilizing services, loss or expense including attorney’s fees, by reason of the liability imposed by law upon In the Nick of Time.

If there is more than one cancellations/reschedules for client after booking TNT has the right to refuse service and refund the client 50% of paid services.
Otherwise, there are no refunds, unless stated in policy, once client receives confirmation from stylist and payment is made. If a stylist, massage therapist or barber is booked for services and upon arrival, the situation (hair/ nail/ skin integrity etc.) is not as described by client, we reserve the right to decline services (refunding all but travel and cc fees) or charge for any additional services necessary to complete service request. If stylist, massage therapist or barber is unable to provide requested services because hair/nail/skin integrity is not as described by client initially or is more involved than indicated ( hair is tangled, has acrylic/gel overlay, skin integrity is not suitable for services) and stylist is unable to provide services, there are no refunds issued. Unless explicitly expressed by client, stylist/barber or therapist assumes client has no barriers to providing requested services. Clients are obligated to full disclose status of nail/hair/skin integrity at time of booking to ensure services may be rendered appropriately.

Note: Due to traffic, and unforeseen obstacles of travel, stylist may arrive within 30 mins from your requested time, pls adjust time accordingly.

All credit card charges are subject to a 3.5% convenience fee.

Events & Parties

In The Nick of Time, “TNT” is a hospitality service, just like catering; therefore, all packages and services must be purchased in advance. ALL reservations/sales are final; TNT does NOT issue refunds unless specifically indicated in our policy. With matters preventing scheduled party/event that are “acts of God” refunds will be issued less administrative costs. A non-refundable deposit and credit card to keep on record is required to reserve all dates/times, insure any incidentals, cover outstanding balances, complete your contract, and begin the event planning process; TNT will NOT come out to any venue/event without a valid credit card on record – regardless of your final payment method (including cash, check or certified check). ALL balances, in full, are due in advance of your event date to schedule and reserve TNT team and are automatically charged to the credit card on record, unless other payment options are agreed upon in writing. TNT staff does NOT carry cash or complete sales on-site at any event or individual appointment unless specifically agreed in writing in advance. Event packages, services and number of guests may NOT be lowered or withdrawn. A rush fee no greater than $100 may be applied to any events booked 7 days or less from when event takes place. A 25% rush charge may apply to any package or service that is added or upgraded after your final headcount date. Within 30 days of your event, charges may apply for any changes in dates or services depending on the size and complexity of your event. If refunds must be applied for services not yet rendered, an administrative fee of no more than $250 may be deducted from refund. Events with total costs over $1,000 can be paid by check if received 30 days prior to event and is agreed upon by owner/admin staff that is booking event.

*Service times, additional decor and design, spa gifts and length of event may be upgraded for additional fees. Events outside of our service area, tolls, or pay parking may be subject to additional fees. Prices subject to change at any time without notice.

Appropriateness

In the Nick of Time provides salon and spa services to clients locations. Verbal or physical inappropriateness or sexual harassment will not be tolerated. If for any reason the stylist or therapist feels “uncomfortable” with the situation, they are able to leave and client will be charged full amount for services.

Gratuities

Gratuities are not added to the charge, but if you are pleased with services feel free to give your stylist or therapist a tip at your discretion, this cannot be added to the credit card on file

Health

Salon & Spa technicians will refuse a treatment if any of the following apply:
1. Any medical conditions that were not mentioned at time of reservation.
2. Broken skin or lesions.
If you are pregnant or have any medical condition, please let it be known when you book the appointment.
If for these reason, the stylist/therapist is unable to perform request, client credit card will be charged half of request for travel.

If you have any questions or concerns about policies, please e-mail info@inthenickoftimespa.com .